Pokémon Go: Fix app crashes, and fix server errors


How to play Pokémon Go when you this error "Our servers are experiencing issues"

Read here:  'GPS signal not found error' in Pokemon Go? Here's how to fix it!

If you get an overloaded server message, chances are your server is currently capped and no more Trainers can sign in until someone else signs out. You can always wait and manually try to sign in again after a few minutes, but the quick and dirty way is to force a reboot.

  1. Return to the Home screen (if you can) by pressing the Home button.
  2. Double-press the Home button to enter the multitasking screen.
  3. Swipe to the Pokémon Go card, then swipe up on the card to force quit the app.
  4. Relaunch Pokémon Go and sign in.

How to fix Pokémon Go crashes

Not sure whether your game has frozen or your internet connection's just being terrible? Look for the spinning white Pokéball in the upper left corner — this icon provide signal to the player that Niantic's servers are being refreshed.

What would you do to fix this issue?

First, try to leave or end or hard reset the app and then come back, sometimes a quick close and re-opening is all that you need to reconnect to Niantic's servers and get back to the game.

How to fix in detailed:

  1. Return to the Home screen, if you can, by pressing the Home button.
  2. Open a new app, and take a few minutes to do something else. (Or better yet: Explore the area where you've been searching for Pokémon without your eyes glued to a screen!)
  3. Double-press the Home button to enter the multitasking screen.
  4. Swipe to the Pokémon Go card.
  5. Tap on the Pokémon Go card to reenter the app.
With luck, you'll see the Gyarados loading screen and return to gym battling and creature catching in no time.


An unfixable bug, reboot and bug report

If your game crashes, you'll unfortunately need to reboot Pokémon Go to get back to catching creatures. You may lose immediate data, but unfortunately, it seems like the only way to fix the bugs at present is to dump everything and restart.

Here's what to do if you run into an unfixable crash.

  1. Return to the Home screen (if you can) by pressing the Home button.
  2. Double-press the Home button to enter the multitasking screen.
  3. Swipe to the Pokémon Go card, then swipe up on the card to force quit the app.
  4. Relaunch Pokémon Go.
  5. Visit the Pokémon Go bug report page and let Niantic know about your issue.

How to fix other issues

Maybe you're not running into crashes, per say, but you've found glitches with items, trainer progress, or location: If so, you might want to check out Niantic's known issues page, which offers solutions for several of the more prominent glitches and bugs in the game.

Reference: Pokémon Go: How to save power, end crashes, and fix server errors
Pokémon Go: Fix app crashes, and fix server errors Pokémon Go: Fix app crashes, and fix server errors Reviewed by Unknown on 06:28:00 Rating: 5

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